Privacy Policy
Our Commitment to Your Privacy
At AOI Libas, we deeply value the trust you place in us by sharing your personal information. We are dedicated to protecting your privacy rights and ensuring the security of your data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy.
Information We Collect
We collect information you voluntarily provide to us when you interact with our website, create an account, place an order, or subscribe to our marketing communications. This may include:
- Personal Information: Name, email address, phone numbers, shipping and billing addresses.
- Payment Information: Credit card details, billing address, and other financial information necessary to process your transactions.
- Account Information: Username, password, order history, and communication preferences.
- Device Information: Information about the device you use to access our website, such as IP address, browser type, and operating system
How We Use Your Information
We use your information to:
- Process Orders: To fulfill your orders, arrange for shipping, and process payments.
- Provide Customer Support: To answer your questions, address concerns, and assist you with any issues you may encounter.
- Personalize Your Experience: To tailor our website content, recommendations, and marketing communications to your interests.
- Improve Our Services: To analyse trends, track user behaviour, and gather feedback to enhance our website, products, and services.
- Marketing and Promotions: To send you promotional emails, newsletters, special offers, and updates about our products and services, if you have opted to receive them.
Sharing Your Information
We may share your information with:
- Service Providers: Trusted third-party companies that assist us with order fulfillment, payment processing, marketing, and other business operations.
- Business Partners: In connection with joint promotions, co-branded products, or other collaborations.
- Legal Authorities: When required by law or to protect our rights, safety, or property.
Your Choices and Rights
You have the right to:
- Access Your Information: To request a copy of the personal information we hold about you.
- Correct Your Information: To update or correct any inaccurate or incomplete information.
- Delete Your Information: To request that we delete your personal information from our records.
- Opt-Out of Marketing: To unsubscribe from our promotional emails or direct mail at any time.
- Object to Processing: To object to the processing of your personal information in certain circumstances.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technologies, secure servers, and strict access controls to safeguard your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. This helps us analyse site traffic, personalize content, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. Please see Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or sending you an email.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact our customer care team through our Contact Us page or by phone at +92-334-544-6697.
